Quality Service Standards Survey

We received the following from Dr. May Agius who is working on behalf of Communication Matters to update the Quality Service Standards for AAC. We do hope you can take a moment to participate in the survey.

Dear Sir/Madame.

We are currently updating the Communication Matters Quality Service Standards for AAC (Augmentative and Alternative Communication), and we would like to hear from you/your members.

The standards help guide how communication support is provided across the UK, including support at home, in education, in the workplace, and in the community. This update aims to reflect current practice and ensure the standards are shaped by the experiences of those who use and deliver AAC.

We invite responses from:

• AAC users

• families and carers

• professionals, services, and organisations

The questionnaire explores:

• how communication is supported

• access to AAC services

• support across different life stages

• what good communication support looks like in practice

Your feedback will help identify what is working well, where there are gaps, and what needs to improve. The findings will be used to co-produce updated standards. The questionnaire is designed for AAC users, their families and for professionals and organisations.

If support or an alternative way to take part is required, this can be facilitated.

The questionnaire can be accessed here: https://forms.cloud.microsoft/r/qz8vCrEarj?origin=lprLink.

Ethical approval has been considered via Communication Matters internal policies.

I am available to discuss further if needed.

Best wishes

Dr May Agius (PhD)

If you have questions for May please contact her at: QualityStandards@communicationmatters.org.uk.